Reduced investment in infrastructure
- Manpower (help desk, dispatcher, onsite visits by an engineer to clean virus & Spyware).
- Building processes for carrying out preventive maintenance activities 365 days a year.
- Your own investment in a Ticketing System.
- Shopping for Anti-virus and Anti-spyware packages, remote control tools, reporting engines, script engines.
Selective provisioning per site
- Online provisioning system enables SLS Networks to build in our operational workflow per site and keep control of the situation. We can inform whether we would like the NOC to take remote control of your users’ machine or want to keep that control to ourselves, or provide these rights to the NOC on approval basis. You can select from a number of options on how you would like to proceed with patch management.
- SAAZ Desktop Agent carries out pre-scheduled preventive maintenance activities regularly, reducing chances of downtime.
Less work for internal staff
- Zenith’s Patch Management Team researches and does all the testing required on latest patches released by Microsoft before releasing White and Black lists. If we agree, the NOC team completes the process of applying the patches and provides us with a comprehensive report.
- Zenith’s NOC Team looks at reports that provide information on failure of preventive maintenance activities and takes prompt action to fix the issue: e.g. if for some reason the Anti-virus signature on a few machines is not updated at intervals prescheduled in the platform, our team will attempt to update the signature remotely and analyze the problem. If the signature cannot be updated, we are alerted immediately through our Ticketing System.
- In the unlikely event of virus breakout on a client network, the Zenith NOC team can provide services to scan the network and clean up the viruses on best effort basis.
Improve quality of life
- You can rely on SLS Networks and can experience better quality of life during weekends, holidays, office and non-office hours.
- Add new revenue stream to your business that was ignored in the past by adding desktop/laptop maintenance services for your IT maintenance schedule.
Refocus your high-priced staff to higher profit opportunities.